the street box, October 1 and October 19

I'm a Comcast customer who's been having spotty service for years.  Here's what the Comcast box in front of my house looked like on October 1:

Got home to find that cone sitting there.  Notice that the large tree by the curb has cracked the box, so the lid doesn't fit, so when it rained on October 3rd and 4th -- and 10th -- the wires in the box got soaked.

Here's what it looked like on October 19th:

Notice the difference?

No?  That's because there isn't any.